Saturday 19 February 2011

Change

Things I learnt this week about change

Set the destination
Find the bright spots, then do more
Direct the script, but keep it simple
Shape the path, environment matters
Break habits to catalyse change
Big problems don't need big solutions, small solutions can solve big problems
Chunk it and keep the horizon near; small steps are easier than big ones
Develop you & your team to be able to make bigger steps
Identity is the strongest motivational lever there is
Behaviour is driven by identity and environment
Culture is just collective behaviour
Use social proof when you can to influence culture
Change the culture and anything is possible

Reading; "Switch", by Chip and Dan Heath

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